Creating valuable outcomes for our partners through human-centred research and design.

Services we offer

Design Research

We deliver new knowledge for our clients using ethical, mixed method, human-centred research approaches. The insights we discover provide direction for new and existing product and service development and innovation. Through our research and testing approach we help de-risk the big bets organisations make.

Specialisation areas:

  • User interviews
  • Concept testing
  • Usability testing
  • Hypothesis design
  • Surveys
  • Analytics
Searchingby KOBU Agency

Product Design

We can partner with clients at any stage of a digital design project. Whether you're in the discovery phase, defining a new opportunity space or in the design and delivery phase we can help. We thrive on collaborating with business stakeholders and development teams to build, high quality, scalable solutions. We work on digital products for all platforms and devices.

Specialisation areas:

  • Accessibility design
  • Wireframing
  • Userflows
  • Heuristic Evaluation
  • High fidelity screen design
  • Prototyping
  • Development collaboration
UX Work: Woman's hands drawing a wireframeby Kelly Sikkema

Strategic Design

Using strategic design, we help organisations define and create customer-led, future states for their products and services. We work together with our partners to understand their current business strategy and objectives, then utilise human-centred approaches to understand the needs of their customer segments. By understanding what customers need and value, the product and service strategies we develop create loyal, happy customers and deliver impact for the business.

Specialisation areas:

  • Future visioning
  • Opportunity mapping
  • Value proposition design
  • Co-creation and prototyping
  • Concept testing
  • Capability building
five person by table watching turned on white iMacby Jason Goodman

Let's chat

Great collaboration starts with a conversation. Please call, email or fill in the form below to chat about how we can help with your next design challenge.

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